IT Managed Services for Energy
Our core expertise lies in IT managed services for independent oil and gas operators and large service companies. From Aberdeen to Australia, our skilled technical IT support specialists operate on and offshore at customer locations around the world. Our primary goal is to ‘keep the green lights on’ and ensure business as usual within our customers’ operations, by delivering a robust, flexible and scalable IT function. Our customers engage with us to;
- Reduce the base cost of IT provision, gain regulatory compliance and increase operational efficiency
- Gain flexible access to Amor specialist skill pool
- Reduce risk and ensure service continuity, adhering to jointly developed service levels
- Develop IT strategy and leadership to drive implementation aligned to commercial objectives
- Manage transitions and projects to deliver real value.
We mould our service to make our customers’ life easier and provide a focus on IT that we wouldn’t expect our customers to have themselves – they’re usually focused on their core business, like finding and producing oil & gas. Our service model follows the Gartner Service Tower framework and we adhere to ITIL best practice. The key elements of our managed services include:
- Co-sourcing service involving a full spectrum of IT professionals
- Amor Assist, our 24/7 Infrastructure Support including service desk, 1st, 2nd and 3rd line support
- Amor Assure, our data centre and disaster recovery suite in Aberdeen, with ISO9001 accreditation.
Long term support agreements with the majority of our energy sector customers means we have some great partnerships, demonstrated by the value of repeat contracts and our forward order book (c£20m+) of signed work. Over a number of years we have contributed to the transformation of many of our customers from new entrants to the UK Continental Shelf (UKCS), to become some of the largest operators in the North Sea and beyond. 100% of our Energy customers who responded to our recent survey agreed that we provide solutions that add value - our customer references are worth a huge amount to us, for more detail please contact us.
Please use the links on the left to learn more about each aspect of our managed services and other specialist areas including Information Management and Process Control System Security.
