Managed Services
Bringing together our ICT track record in upstream oil and gas with business expertise in the energy, transport and public sectors we offer a unique range of managed services for these critical environments. Amor Group provides skilled IT specialists to any location around the world through our flexible support service - from fully managed, to co-source and extended resource pool.
Our managed services add value to IT support operations making support management easier, bringing in new ways of working, reducing cost, energising an existing workforce, increasing labour flexibility and adding wider experience. Our broad experience of managed service delivery in the energy sector gives us unrivalled capability in highly governed environments, often with additional challenges of harsh environments, worldwide locations and critical safety factors.
Amor Group operates utilising a Managed Services Framework which cascades down logically from business sector specific expertise to service management (process), operational support (people), and platform (technology). Amor Group can add most value when combining strengths from all of these layers.
Amor Group Managed Service Framework
- Service Management
- Service Transition (TUPE)
- Continuous Service Improvement
- Planning
- Service Delivery Management
- Service Reporting, Project Resourcing & Project Management
- Business Continuity Planning
- DR Consultancy
- Resource Planning
- ITIL Compliant Service Delivery
- Amor Assure: Hosting and Co-location
- Business Continuity Services: Disaster Recovery
- Data Solutions: Storage Outsourcing, Site Duplication, Replication & Backup
- Desktop and Application Support
- Windows Infrastructure Support
- Unix/Linux Support
- Network & Server Support
- Help Desk & 24/7 Support
- Virtualisation
- Information Management
