Terminal Operational Performance Management
Airports have large numbers of staff and equipment which needs to be efficiently deployed around the airport to ensure the smooth flow of passengers and running of the terminal.
By improving the planning and optimising the deployment of staff, airport terminal management can achieve significant cost reductions and improve quality of service throughout the operation.
In conjunction with our PAXPlan+ solution, Amor Group has a team of experienced terminal management consultants which can bring “best practice” to your operation.
Through advanced modelling of staff skills, locations and the airport operation, we develop models to assist in the strategic and tactical terminal operations planning. This results in improved, efficient staff rosters, which meet working time directive, local and union rules.
We have worked with numerous airport operation performance management teams, HR and planners to review existing processes and practices to develop and deploy new, efficient operational planning approaches. We can then deploy tools such as PAXPlan+ and PAXTrax+ to maintain and manage the ongoing terminal operations performance management.
