Amor Real Time’s FirstPlanIT solution, which accurately forecasts passengers departing and arriving at the airport and passenger flows inside the passenger terminal, is already in use in seven airports.

FirstPlanIT uses key information including current and historical flight schedules, actual passenger numbers from metal detectors at security, national holidays and religious festivals and passenger trends to provide accurate forecasts for every 15 minutes of the operational day.

This automated model provides detailed, accurate forecasting used to plan and schedule staff and resources much more effectively to meet both immediate and future business and security needs.

As well as reducing operational costs through a more efficient balance of staff and resources to satisfy demand, FirstPlanIT helps to reduce congestion and improve the flow of passengers through the airport.

As a leading business technology solutions provider, Amor Real Time is widely recognised for its pioneering solutions to remove bottlenecks within airports.

Lars Aasvestad, Project Leader from Oslo Airport, said: “We were due to replace our existing forecasting system and were impressed by the capabilities of Amor Real Time’s FirstPlanIT, which came with positive recommendations from other airports.

“We needed a robust system that is able to accurately forecast patterns and trends to allow us to make the most efficient use of our staffing resources and ensure that as far as possible, the appropriate number of people is deployed within areas such as security, and at the busiest times in the airport.

“It was also important for us to be able to adjust the system to fit our individual needs and we have found that FirstPlanIT is extremely flexible as well as accurate and fast.”

Amor Real Time’s Transport Director, Jim McKenzie said: “FirstPlanIT has seen positive results so far in other airports, so we’re delighted that Oslo Airport has now opted to purchase this solution too.

“The accuracy of passenger forecasts that FirstPlanIT delivers means the airport operator can plan and schedule staff and resources right down to 15 minute periods for each operational day.

“There is considerable scope to reduce costs as it allows them to balance staff and resources and cut overtime costs by avoiding overstaffing areas when the airport is less busy.

“The knock on effect is reduced congestion and improved passenger flow, which in turn results in increased customer satisfaction,” he added.

Located 50km from Norway’s capital, Oslo Airport Gardermoen handles more than 19 million passengers each year.